REIMAGINING EDUCATION IN INDIA
Designing a system to reorganize the home-tutoring sector in India, for a better quality of education
(Pixabay, 2015)
PRIMARY ROLE
Cluster Map
User Journey Map
Service Blueprint
TEAM
Ajay Mathrani
Gauri Bhatt
Khushali Gada
Pratik Das
DURATION
September 2018 - December 2018
Introduction
Education in India has now spread across the country with almost all children attending school, more of them going on to higher secondary school and only a quarter of them attending college.
This story turns into a tale of unemployability, stifled creativity and rote learning thereafter when it comes to the quality of education.
For India to become a globalized economy, it is important to tackle the quality deficit in education. At an education conclave, the Dean of ISB mentioned how new and alternative systems of learning which focus on lifelong learning will be the need of the hour.
India needs to reimagine its education systems in order to become the superpower in the information age we live in.
Double Diamond Framework
Trends in Education
Plotted a cluster map to understand the various categories of education in India along with all their primary, secondary and extended stakeholders.
Analyzed the currently available platforms providing education beyond the school.
Examined all the trends prevalent in the current education system in India along with the ones desired by the users.
Studied benchmarks for various education facilities available online, in-classroom, home-schooling, etc.
Identified the five most prevalent trends in education today.
Affinity Mapping
Understanding User Experience
Mapped the journey of the student from the time they are in
pre-school up to the time they begin their careers.
Depicted the various modes of education at each stage, along with the touchpoints of pain and gain experienced by the users.
User Journey Map
Stakeholder group of 60 users -
30 students / 15 parents / 15 home-tutors
Identifying and Evaluating Areas of Opportunity
Identified maximum gaps in the quality of education at the higher secondary level.
Schools need to reinvent themselves because early education matters the most in the development of children, understanding of the brain has progressed in the last two decades, the world that future generations enter will be very different from ours, and teaching practices need to change to support these developments.
Foundational skills are significant because the internet makes rote learning less relevant and lifelong learning needs to replace the first 20 years of school.
The one skill that we know children will need is the ability to relearn all the time. To try things, to come back, read, try new things again.
Estimates suggest that 80% of the people joining the workforce are unemployable; therefore higher education in India requires significant rethinking.
Rephrasing the 'How Might We'
Problem Statement Redefined
Ideate.Build.Test.Iterate
Service Blueprint
ILLUSTRATIVE VIDEO
FEEDBACK ANALYSIS
